RENTOKIL INITIAL
Andy Graham , Head of Data and CDO for Europe , explains his three-step strategy to drive greater value and efficiency from the organisation ’ s data assets
With its acquisition of American industry heavyweight Terminix last year , Rentokil Initial officially became the largest pest control company on the planet . What many people may not know , however , is that Rentokil ’ s core functions stretch to so much more than that .
The ‘ Initial ’ side of this FTSE 100 firm provides hygiene services for office washrooms and washrooms in public places , an important yet taken-for-granted task . Elsewhere , subsidiary company Ambius – as its name suggests – takes care of office ambience , specialising in plants , while Rentokil Initial also has a dental waste disposal business .
Put together , these individual businesses generate an abundance of data to be analysed and deliver crucial insights that , in turn , influence Rentokil Initial ’ s decision-making , ultimately leading to more efficient processes . The man responsible for this part of the operation is Andy Graham , Head of Data and CDO for Europe , who took up his position last year .
One of the big initiatives launched by Graham since his arrival last year is to drive standardisation and improvements in data health via a new framework that governs the management and control of data . This is at the root of the company ’ s ability to enable a step change in the value it achieves from its data assets .
198 September 2023