NATIONAL UNIVERSITY
“We have opportunities to build momentum and identify that in real time and at scale ”
PATRICK PENDLETON CHIEF INFORMATION OFFICER , DEPUTY CHIEF OF STAFF AND VP FOR STRATEGIC INSTITUTIONAL RESEARCH AND PLANNING , NATIONAL UNIVERSITY
“ I think it ’ s platforms like Brightspace that enable us to be able to do that ,” Pendleton applauds . “ They allow better outcomes , better persistence , and better graduation rates , all the things that we look at in this industry as measures of success .”
And although a top priority for the university , student success can be measured by more than retention and graduation rates .
“ The richness of the data from Brightspace combined with our other data and all the work that we ’ re currently engaged in to build out an additional sets of data , I think are really important ,” Baldasare says , adding their scalable natural language processing work with unstructured data – including student phone calls , texts , emails – give a live view of what ’ s happening with the students .
“ We have opportunities to build momentum and identify that in real time and at scale . There are some things like our larger predictive models of student success that will really help us I think in even a more comprehensive way moving forward to enhance all of the good work that we ’ ve already been doing with Brightspace and in our student information system .”
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