AMERCAREROYAL
scaled up quickly . For this ACR partnered with ProgrammersIO ( PIO ), which provides high quality global development resources . “ PIO provided us very technically sound resources to support the S2K platform . The level of commitment and quality of their work is outstanding . They are a key part of our IT team ,” says DeSandre .
With this foundation established , ACR could set its sights on future projects . Since the transformation got underway , ACR has worked on three major projects : Unity - its ongoing integration project ; Spotlight - which focuses on commercial optimisation ; and Rubik – its Supply Chain continuous improvement initiative .
As Barnello explains , Project Rubik is part of ACR ’ s transformative initiative around its supply chain and back-end operations .
“ Rubik started with network design and optimisation as well as inventory management , and how we could become more efficient coming out of the pandemic ,” he describes . “ We had higher inventory levels , low service rates , and we had high back orders as well as splits , in terms of a customer receiving something from a different location on the same order and not at the same time - which was causing customer pain and complexity .”
As part of the strategy , ACR worked with its partners to develop a sustainable roadmap . “ We put together a large crossfunctional team that involved IT , Sales , Finance , and Operations and then executed that plan .”
Supply chain partners As Barnello describes , ACR has worked with partners across its supply chain , including
technologymagazine . com 51