METROLINX
account-based transit payment platform , elevating its digital offerings and modernising its back-end system / services and investigating how AI can help Metrolinx and its partners improve their business needs .
To enable these initiatives , close collaboration with transit agency partners will be crucial . “ Together , we will drive innovation at a pace that aligns with the expectations of our stakeholders and today ’ s transit commuters , ensuring that our solutions support access and equity for all users .”
Metrolinx recognises that emerging technologies like machine learning , generative AI , and computer vision have immense potential to transform the transit payment experience . As such , the agency is proactively establishing the foundational capabilities to effectively test , integrate and scale these innovations .
“ The integration of various technologies such as machine learning , generative and vision AI , biometrics for payments , cybersecurity and the proliferation of diverse transit mobility devices will have a significant impact on transit payment systems by driving efficiency and shaping the future of urban mobility ,” Steve concludes .
“ We will test , adopt and prudently integrate new technology , ensuring our customers ’ security and privacy are intact . Understanding the needs of our customers will be important as we adopt new technological innovations .” technologymagazine . com 243