CENTRICA
“We encourage a culture that embraces the use of that technology and new ways of working ”
JAMES BOSWELL , DIRECTOR OF CLOUD CENTRICA
Aside from the importance of change , James emphasises the importance of getting ahead on data governance , quality and security early . “ There are many complexities and challenges to be addressed in this space , such as managing access to and use of personally identifiable information and ensuring solid processes are placed to ensure all security and compliance requirements are met . Doing this in advance allowed us to run more quickly with proof of concepts and made sure we weren ’ t delayed at go-live .”
Finally , as Centrica looks to its techled future , James is adamant the company ’ s approach to partnerships with organisations like KPMG , as well as strong collaboration with its primary vendors including Microsoft , AWS and Salesforce , is crucial to delivering a return on investment for the business , its employees and all of its customers .
“ It ’ s incredibly important we have the right partners that are in it for us and not just doing it for themselves ,” says James . 258 September 2024