“The democratisation of technology has fundamentally changed the way businesses operate ”
“ Generative AI ( Gen AI ) may be the largest technology transformation since the cloud … and perhaps since the Internet ,” he says . “ Unlike the mass modernisation of on-premises infrastructure to the cloud , where there ’ s work required to migrate , this Gen AI revolution will be built from the start on top of the cloud . The amount of societal and business benefits from the solutions that will be possible will astound us all .”
He adds : “ We ’ re optimistic that much of this world-changing AI will be built on top of AWS .”
Under Andy ’ s leadership , Amazon has been investing heavily in AI technologies and startups , which includes the notable US $ 4bn support it pledged to Anthropic . Steering Amazon through a period of significant digital transformation , Andy s eager for the tech giant to focus on AI and the cloud moving forward , but with a customer-centric mindset .
Andy remarked to CNBC in 2024 : “ AI is going to transform every customer experience that we know .”
It suggests that his strategic focus is designed to enable Amazon to grow , whilst remaining relevant , in an increasingly digital world .
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