The Hackett Group’ s Vin Kumar explains how the company uses a mix of experience, IP and insight to help enterprises meaningfully implement AI
THE HACKETT GROUP
The Hackett Group’ s Vin Kumar explains how the company uses a mix of experience, IP and insight to help enterprises meaningfully implement AI
With enterprises large and small racing to implement AI into their operations, the risk is that many may get caught up in the excitement and promise of optimisation without a clear picture of what they want out of it, nor how they are going to implement it. Indeed, a Gartner study highlights that up to 30 % of all Gen AI projects will be abandoned by the end of 2025 because businesses lack clarity on ROI.
Organisations must therefore establish clear value propositions and strategic goals before embarking on AI initiatives, especially as many organisations implementing such change are not tech companies, but seek to introduce tech to their processes. The key for such organisations is to have a dedicated AI department on hand to prevent things veering off course. This is why external specialists skilled in implementing AI across multiple sectors and industries are at hand. The Hackett Group is at the forefront of those offering expert guidance in this area.
“ Our role as an advisor is to simplify the complexities of AI for our clients,” explains Vin Kumar, MD and AI & Digital Operations Practice Leader at The Hackett Group.
“ We are constantly bombarded with information about technology, and it’ s our job to help clients understand how to leverage these advancements to optimise their operations.”
264 September 2025