THE TECHNOLOGY INTERVIEW
Case in point: they built a custom employee AI tool and now they’ re killing it.“ We built an employee AI tool and we’ re actually shutting it down. That capability is moving into Snowflake Intelligence in the next couple of weeks.”
Enterprise AI can’ t afford to hallucinate about revenue numbers Consumer AI operates in a world of creative possibilities, but enterprise AI lives in a world of absolutes.
“ It’ s pretty easy to take a photo off my phone and ask ChatGPT to create a colouring book for my grandson from that photo. It works. There’ s no right and wrong to it – there’ s no perfectly right answer.”
Try that in enterprise software, and you’ re fired.
“ When a salesperson or our sales leader wants to understand current sales trends and revenue up to a certain day of the week, the answer has to be right. It can’ t be wrong. There’ s no room for hallucination.”
Then there’ s access control.“ Does the person asking the question have a right to the answer? Does the person asking the question have a right to the data to get the right answer?”
Cases like this are daily realities in enterprise IT.“ There’ s just a depth of these topics that are actually going to get addressed in the enterprise before they get addressed in the broader SaaS world.”
30 September 2025