Technology Magazine April 2018 | Page 266

FBC BANK LIMITED
customers who have often been forgotten by financial institutions .
“ Financial inclusion is an important issue at FBC ,” Mugwagwa says . “ As a result , our bank has set up an SME division that addresses the needs and requirements of smaller businesses . We are also working to support specific demographics such as women and young people so that they can enter the mainstream economy through advisor support , an extension of credit , or other activities that help them realise their entrepreneurial dreams . On top of that , the use of our various electronic channels that have moved banking from the urban centres and opened it up to the countryside .” The Zimbabwean economy has undergone some difficult times but , as a result , FBC has adapted and evolved to become one of the most innovative and disruptive banks in the market . The Zimbabwean bank has astutely positioned itself as a market leader in digital service and e-commerce , and as inward investment into the country grows , it seems FBC is set to continue on its upward trajectory .
266 April 2018