Technology Magazine April 2019 | Page 177

TECHNOLOGY INNOVATIONS
it much easier for them to consult with us as needed .” For unusual cases featuring added complexity , Selberis emphasizes that today ’ s automatic design proposals may not be the sole solution . “ As much as we ’ ve done to simplify a significant portion of everyday casework , there are always outliers requiring the sophistication of a human technician . Through digital transformation , we make it simple for them to gain assistance from us however they choose , marrying human and artificial intelligence to provide the best crown possible for each individual patient .”
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TECHNOLOGY INNOVATIONS
Raising that experience to a yet higher level Glidewell has introduced an IoT button along the lines of the Amazon Dash button . “ Our Glidewell Wi-Fi connected pickup button has one job only . As things stand when you send cases to the lab either their driver comes out or a carrier will be booked . Typically , dental practices do business with up to four different labs so they spend a lot of time on the phone and there ’ s a lot of scope for delay and error . I looked for a way to simplify that and that is how the Glidewell Pickup button
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