before . To do this on a global scale across countries and continents is not a simple task , but the Pega framework allows us to do exactly this .”
Capgemini
“ Capgemini has saved me many hours of unnecessary work by spurring my attention to initiatives with clear business benefits , externally as well as internally , some of which I didn ’ t even have knowledge of . It ’ s really great to have Capgemini as a partner ”
Celonis
“ When I look at the partnership with Celonis for the last three years in my realm of responsibilities , it ’ s been an incredible ride . Celonis has helped me find answers to questions I didn ’ t even dare to ask . With this ultimate transparency in processes , I could focus on solving painpoints . I believe that Celonis process mining is going to be such a normal thing to use , just as we use Excel today . It ’ s a toolset which I now can ’ t do without . I have digitalised my processes through the convergence of different kinds of technological aspects , such as process mining which provides a level of incredible transparency that allows us to formulate the necessary actions to improve processes . This could relate to increasing the level of automation or reducing the amount of manual rework , all of these improvements are highlighted by the Digital Fit Rate , a KPI which we have established in the Order to Cash processes that tracks the number of manual interventions in an organisation on a global scale for every single country and portfolio unit .”
GetAccept
“ In terms of my relationship with GetAccept , a Swedish Silicon Valley based startup , it ’ s a very interesting journey because the partnership is relatively new , however , is truly an example of what it means when traditional companies meet smaller companies . Not everyone can be a hero , like GetAcccept , but a hero like GetAccept can come from anywhere — we don ’ t need to go to only the well-known IT vendors such as the big software players . GetAccept allows me to communicate with my customers and to engage them in rich experiences . The platform provides an eSigning and document tracking capability in order to really drive sales growth , but also to understand customers much better . From time to time , there are use cases that require me to challenge myself . wwPartners such as GetAccept are really important because it ’ s so easy to go for an established name , but it requires foresight and courage to engage with startups requiring them to deliver on enterprise level requirements .”
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