PEOPLE , PURPOSE AND TECHNOLOGY
TELSTRA PURPLE
258 purpose . Any new business transformation project must begin with a proactive and adaptive culture across the organisation — embraced by the board , business leaders and employees .
Yet , it is reported time and time again that the biggest challenge with any transformation project is organisational resistance to change . Apart from having the technology skills and responsibility for driving new growth , entering new markets and innovating , IT leaders are now expected to play a critical role in influencing mindsets and steering new workplace behavioural practices . As part of this changing nature of their roles , CIOs often face and have to deal with conflicting advice , resistance to change and poor decision-making from across the business .
“ Technology is driving massive change in business , more so now than at any point in my 24-year career ” says Matt Williams , Telstra ’ s Head of EMEA . In EMEA , Williams has considerable experience of working with leading organisations through their transformation journeys . “ We ’ re seeing enterprises increasingly grapple with what this level of change really means , and how it impacts their business .”
PEOPLE , PURPOSE AND TECHNOLOGY
Coupled with this , as business and technology becomes even more connected , CIOs are starting to take ownership of new disciplines . According to The 2019 State of the CIO research , 77 % of responding IT leaders plan to devote more time to business strategy over the next three years compared with transformational work ( 74 %) such as implementing new systems and architectures or functional responsibilities ( 58 %) like security management or cost control initiatives .
APRIL 2020