CSG
“ WE ARE HAVING TRULY EXCITING CONVERSATIONS WITH CLIENTS ABOUT WHAT THE FUTURE HOLDS , AND WE EXPECT THIS TO INVOLVE FURTHER GROWTH OVER THE NEXT FEW YEARS ”
JAMES KIRBY HEAD OF EMEA , CSG
included transforming a collection of legacy systems and integrating them into the CSG ecosystem . This accelerated MTC ’ s go-tomarket plans and allows them to better serve their customers ,” James explains .
In addition to Africa , the Middle East is a major growth market . “ CSG recently expanded its work with Mobily , one of the fastest-growing mobile operators in Saudi Arabia . The Saudi Arabian market is rapidly changing from a very oil-centric market to a truly digital economy ,” James says . “ It is very important for businesses in the region to provide a much more digital experience for their customers , who are becoming more demanding . By partnering with Mobily and deploying CSG products , they can accelerate their growth and significantly improve their customer experience .”
James views the present as a very exciting time for the organisation , in large part because of its ecosystem of partners . CSG has a significant competitive advantage , as they can pull from experience and expertise
242 April 2021