CSG
Meet CSG
from a variety of different markets and industries to benefit their customers .
“ Today ’ s world is driven by ecosystems . Long gone are the days when a telecom firm provided only a telephone service . Today , they typically offer bundles and complementary products , and that ecosystem is set to grow exponentially as businesses move online — this is where we can really leverage our expertise ,” James says .
CSG believes that customer relationships and partnerships are based on more than just a single transaction — they are enduring and continuously evolving . The company applies this knowledge when building its products and solutions , keeping the customer in mind throughout the process . The methodologies and processes they have adopted allow them to work more effectively with customers and partners .
A robust partnership framework and an unwavering commitment to success have
led to strong relationships and even some awards . Last year , CSG was named Microsoft ’ s 2020 Media and Communications Partner of the Year for their work with Azure . “ Forging partnerships with large international brands is vitally important . In our current digital era , a lot of our customers are adopting cloud technology as part of their core IT strategy , and we see these relationships as an essential part of how we go to market .”
In February this year , CSG recognised Microsoft as their 2020 Strategic Partner of the Year , awarding the company for its go-to-market partnering efforts together with CSG to launch solutions , drive market awareness , and support engagement with CSG customers worldwide .
Before approaching a customer with a solution , CSG conducts comprehensive pre-work with their partner vendors to ensure they are compatible , meet necessary standards , and can add value .
technologymagazine . com 243