“ IF WE THINK THERE IS A BETTER WAY OF SOLVING A PROBLEM , WE ARE ABSOLUTELY OPEN WITH OUR CUSTOMERS . IT MAY BE EASIER TO OFFER EXACTLY WHAT THE CUSTOMER WANTS , BUT THAT MIGHT RESULT IN WASTED TIME AND RESOURCES . BUILDING A TRANSPARENT , COMMUNICATIVE RELATIONSHIP WITH CUSTOMERS SETS US APART ”
CSG
“ IF WE THINK THERE IS A BETTER WAY OF SOLVING A PROBLEM , WE ARE ABSOLUTELY OPEN WITH OUR CUSTOMERS . IT MAY BE EASIER TO OFFER EXACTLY WHAT THE CUSTOMER WANTS , BUT THAT MIGHT RESULT IN WASTED TIME AND RESOURCES . BUILDING A TRANSPARENT , COMMUNICATIVE RELATIONSHIP WITH CUSTOMERS SETS US APART ”
JAMES KIRBY HEAD OF EMEA , CSG
244 April 2021