“ With the continued modernisation of our infrastructure and our solution set , we were able to utilise a lot of collaboration tools ”
GLENN MACK CHIEF INFORMATION OFFICER , NCDPS
are high priorities . In partnership with DPS leadership and the exceptional NCDPS IT staff , we are committed to finding , testing and implementing best in class solutions to improve the safety within our prisons ,” Mack says .
“ We have been very successful with our telemedicine , telepsychiatry and e-visitation programmes through the use of Cisco ’ s Webex platform to reduce costs , increase correctional officer safety , as well as boost the morale of both officers and inmates during the global pandemic . The inmates are receiving timely healthcare and able to connect with approved family online visitation via Webex . We have also built and deployed a separate ‘ inmate ’ network ( iNet ) within our environment to accommodate online learning and other offender-related programmes .”
Mack also divulged some of the department ’ s technology solutions that
280 April 2022