NCDPS
support activities within its law enforcement section , while providing other benefits to the organisation . Mack says , “ we have deployed or upgraded various CRM solutions within DPS to improve our LE divisions ’ ability to efficiently and accurately track their caseloads . We continue to expand and deploy departmentwide collaboration tools to better improve communication and improve efficiencies while also reducing costs .”
“ Video surveillance , licensed drone operators and a statewide radio network are also being used to increase safety for the officers . It has been and always will be our goal to assist our LE partners within DPS to improve the safety and citizens of NC via technology .”
Technology will support young people Alongside its investment into adult correction and law enforcement , the NCDPS understands the importance of youth and its responsibility for setting young individuals on a safe and compliant path . Its juvenile justice system is in place to address issues within younger generations and encourage them to abide by the law .
While the department utilises technologies to support the system , it is focused on facilitating a shift in approach to juvenile justice . The organisation will develop its technologies with help from its dedicated development team .
“ Many of the same technologies are deployed within our Juvenile Justice facilities to increase the safety of our staff and youth . In addition to our core operational solutions , we have a dedicated team of developers that have an ongoing mission to create or enhance applications that are mission-critical to Juvenile Justice and they are constantly tuning and creating new applications as the business dictates .”
“ One new solution we are excited about is the real-time ‘ bed-check ’ solution that allows staff to accurately and in a timely manner , report the status of our youth via a wirelessly connected tablet .”
Developing the experience and investing in juvenile programmes is likely to increase safety over time as the NCDPS works with young people in the state . Digital tools can be leveraged to enable better lives for youth offenders , but this requires continuous digital transformation . “ The laws and rules around our youth constantly change and we are there to facilitate those changes within the applications or solutions we support .”
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