BEST BUY HEALTH
who provides them with a sense of comfort . In addition to this example of loneliness , our Caring Centre employees can help with a variety of other needs , including helping to provide emergency medical assistance , scheduling appointments and more .
“ The caregivers really need this peace of mind . So , we connect back to them to ensure they understand what is happening with their loved ones with the help of our Lively app ,” says Olive . “ As the caregiver , if your loved one presses the HELP button , you ’ re alerted . Caregivers are willing to invest in these technologies to help their loves ones feel safe and to give themselves peace of mind knowing there are others out there helping provide care to their loved one .”
For those receiving care at home … Through Current Health , a recent acquisition made by Best Buy Health , the platform collects patient data from across various health technology devices recommended by providers for their care-at-home programme and then ensures the data is shared with the patient ’ s care team . This data helps monitor a patient ’ s progress and can allow providers to adjust a care plan in real-time if needed . Current Health also offers a Clinical Command Centre managed by nurses who monitor systems and check vital signs as a first line of defence to any triage that needs to occur during the care at home experience .
“ For example , if your blood pressure goes up , a nurse from the Clinical Command Centre will call the patient to discuss the change . Sometimes the reasoning can be easily explained by a patient : ‘ I know . Yesterday , I went out to eat and had bunch of salty appetisers ’, and other times it might be something we need to further investigate . This is how we can monitor patients so that they can stay at home and stay healthy .”
Olive envisions a tipping point for at-home care . “ We know people want to receive care at home rather than stay in a hospital , and our goal is for them to be able to do that as well as to advocate for themselves by understanding what is possible with the help of technology ,” says Olive . “ That ' s what we ’ re after – consumerisation of healthcare and enabling people to make better , more informed decisions about their own care .”
236 April 2023