KEVIN MCLELLAN SENIOR PARTNER , PWC STRATEGY &

Technology transformations in healthcare Best Buy Health is working with PwC to help build the technology and service delivery capabilities that will enable Best Buy Health to deliver a higher-quality patient and caregiver experience while lowering health care delivery costs and improving the quality of care .

“ We have good customer master data that helps us promote our campaigns and gather knowledge about our customers , so we can support them in their needs ,” said Olive . “ We ' re building a new ERP platform . We ' ll have much better order management and supply chain processes enabling technologies to support the demand while delivering customer success .”

Although Best Buy Health has a lot of data , it can be a complex process to leverage it all .

“ One of the most interesting areas mentioned is that you have both the realtime data coming from the devices that are touching the patient , and then you have a bunch of longitudinal information that you build over time ,” says McLellan .

“ One of the big challenges in healthcare data is that everybody says ‘ AI is our saviour ’,

KEVIN MCLELLAN

TITLE : SENIOR PARTNER COMPANY : PWC STRATEGY & INDUSTRY : BUSINESS CONSULTING LOCATION : MASSACHUSETTS , US

Kevin is a Senior Partner in PwC ’ s

Healthcare Advisory Practice in Boston . He leads the Medtech growth practice , helping healthcare technology companies transform and grow . Kevin has over 30 years of experience in management consulting , healthcare and high tech . He was a Partner at McKinsey & Company and has held line roles at IBM , Cognos and startup companies .

Kevin and his wife , Kristine , have 3 children ( Alexandra , Liam , and Charlie ) and live in North Andover , where they are busily restoring a 1790s ' farmhouse . When they are not toiling to preserve history , they love to ski and travel together as a family . Kevin also volunteers on the Lawrence General Hospital Finance Committee and at Notre Dame Cristo Rey High School in Methuen .