TECHNOLOGY
2004
The year that ServiceNow was founded with scores remaining consistently high , alongside high retention rates to boot . The company also houses a team which , as Ackerman explains , “ manages company partners and alleviates a partner level within all of the countries we operate ”.
“ This gives us the ability to have a strong partner base and interact with customers , and supports the growth of the platform . We ’ re then able to then expand the platform , not just within IT but outside of IT to other business functions ,” adds Ackerman .
This high-level engagement also extends to the company ’ s relationships with suppliers . Working with niche partners , such as Unikomm Group , ServiceNow continues to expand its services . Additionally , the company ’ s partnership with Quintica , which Ackerman explains is similar , focuses more delivering scalable solutions .
The development of the ServiceNow platform has enabled the launch of services that have become highly influential amongst increased competition within the Middle East . With a strong support network , a varied range of solutions alongside a seamless delivery of services , ServiceNow continues to drive support throughout the corporate space , meeting the needs of customers throughout its operations for times to come .
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