SERVICENOW
response to cyber-attacks , Jakarta enables users to share any security incidents and also houses software asset management technology . This delivers real-time license compliance information , automated risk management and the delivery of sophisticated workflows , supporting ServiceNow ’ s growth further .
Additionally , Ackerman explains that ServiceNow has also partnered with technology giant GE Digital , which is in the process of rolling out ServiceNow globally . This will enable the company ’ s applications to function in collaboration with GE ’ s Predix platform . “ This partnership will give customers closer analytics and information around customer interactions and customer service management ,” comments Ackerman . “ This is one of our big projects at the moment .”
Continuous engagement With a twofold approach to engaging with customers , ServiceNow ’ s commitment to sending out quarterly surveys highlight the company ’ s positive feedback from customers ,
132 August 2017