DIGITAL STRATEGY
38 mation services , Deloitte has three longstanding alliance relationships which extend beyond the world of HR with the major ERP technology providers – Workday , Oracle and SAP Success- Factors . “ We also have an incredible alliance with cloud computing company Salesforce . com who we have partnered with since they launched in the late 90s ,” adds Solow . “ Both ConnectMe and ChangeScout were built on this platform . We ’ re also one of their largest system integration partners .”
How can large enterprises face the future he anticipates while tied to legacy systems ? “ Systems of record are good at holding data whether they are based on cloud technology or legacy technology , but these systems were designed for HR users at the core and can ’ t deliver an outstanding experience .” That ’ s where what Solow calls secondary systems of engagement come in , designed to offer a consumer-grade experience to HR professionals , managers and employees alike . “ Often , they are mobile-enabled and app-like ,” he explains .
“ In our view , it ’ s not either / or , you need both . We ’ ve got clients tied to legacy systems , on-premise or in the cloud , that don ’ t deliver a comprehensive employee experience . You can marry them up with systems of engagement to leverage investment in older technologies .” Solow notes most of Deloitte ’ s clients are looking to do this as the world of HR transformation evolves . “ For years our clients have been working to streamline their
HR operating models with new technologies and many are happy with the results they have achieved . But the next frontier is delivering an effective user experience ,” he urges .
Platforms like ConnectMe can stream employee workflow and harness cloud benefits without a full transition from legacy systems . “ ConnectMe allows companies wed to tech on-prem to get the benefits of cloud by putting their employee engagement solution in the cloud ,” he says . “ Cloud is often a
AUGUST 2018