Technology Magazine August 2020 | Page 47

IPsoft : Leading the industry in automation and artificial intelligence
IPsoft : Leading the industry in automation and artificial intelligence
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47 force . ai – the onestop online marketplace where users can browse , interview and onboard digital employees – companies can combine human and digital workers together to drive greater business value . “ The platform is extremely quick and someone can just download a pre-digital employee to perform various different roles ,” says Anderson . “ For example , it could be an IT service desk , Customer Care or HR Agent , they simply download it and have software that fully integrates with their existing business today .”
For intelligent end-to-end automation , IPsoft offers 1Desk , which serves as an autonomic backbone for businesses . With 1Desk , Amelia serves as the conversational front-end , and companies integrate their backend enterprise systems into a single intelligent platform , that is powered by RPA , autonomics , cognitive AI and machine learning to automate IT and administrative tasks with a single command . “ We ’ ve built a platform that
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