ALVAREZ & MARSAL
In a growing business , challenges are always popping up . Manual processes that worked fine when the firm was much smaller suddenly became nightmares when you ’ re talking about roughly 8,000 employees and third-party staff .
“ Moving to a two-year laptop refresh cycle is really generous and we knew our end users would love this change ,” Zung explains , “ but it created a big problem in IT . We had over 85 different laptop makes / models in our environment ! Working with resellers Insight and CDW along with our laptop providers Dell , HP and Lenovo , we shrunk that down to under 20 to have a common build process developed by Camwood . When you factor in new hires in addition to our existing staff , that ’ s about 5,000 machines a year to image and issue . The legacy process for doing that
“ While AI gets all the fanfare right now , I still believe most companies who haven ’ t gone through a transformation can see bigger cost savings by automating all the little things ”
JEREMY ZUNG CIO , ALVAREZ & MARSAL
98 August 2023