Ranjan Singh
IT OUTAGE
Ranjan Singh
Chief Product Officer Kaseya
“ While solution vendors certainly do their best when pushing out updates , widely deployed and trusted software solutions still run the risk of defective code , as in this case , or other bad code which may cause havoc .
“ This catastrophe illustrates the challenge of widely deployed software without IT controls and the critical needs for a rock-solid backup and recovery plan to ensure resilience against cyberattack , unintentional buggy code and just about anything else .
“ The fix , for many , won ’ t be easy . In some cases , the machine may automatically get the update before the software crashes the system . The recommended workaround provided by CrowdStrike requires , in many cases , physical access to a machine . In other scenarios , recovery is complicated by additional security layers or lack of admin rights . Unfortunately , this will mean many long days for IT admins .”
90 August 2024