Technology Magazine December 2017 | Page 11

A key focus for us at the moment is providing a more personalised experience for our users , surfacing a selection of programmes that are unique to them , taking cues from a range of different factors such as their location , age and previous viewing habits .
What other projects are you working on that you would like to tell us about ? We are always looking for new ways that we can use new technologies to deliver new audience experiences . One recent project that I led was a proof of concept that lets you log in to the BBC ’ s digital services using your unique voiceprint instead of having to type in a password . We worked with Microsoft on this internal experiment , using their artificial intelligence technologies to help identify a user ’ s voice . As well as letting a user sign in to BBC services using their unique voice instead of a standard password , our prototype also gave a user the option to select want they want to watch by talking to their device . For example , saying “ BBC … show me something funny ” brings up a selection of comedy programmes and saying “ BBC … what ’ s going on in the world ?” starts playing the BBC News channel .
We are still at the early stages of voice interfaces , but as the technology advances , voiceprints and artificial intelligence could enable some interesting personalisation opportunities . If you look further into the future , when artificial intelligence has advanced sufficiently , you could end up in a conversation with your TV about what ’ s available to watch now , whether you like the sound of it or not , whether there ’ s something coming up that you ’ re interested in , and what you like to watch when you ’ re in a certain mood . All the time , your TV service would be learning about your preferences and getting smarter about what to suggest and when .
There could be interesting scenarios in a typical family setting too . Just by listening to the voices in the room , your TV could automatically detect when there are multiple people in the living room , and serve up a personalised mix of content relevant to all of you in the room . When your children leave the room to go to bed , BBC iPlayer might hear that the children are no longer there and then suggest a different selection of content for you and your partner . All of this
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