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Over the next 12 months the company will increase its investment into data analytics in order to establish and provide a loyalty reward platform . Sachak notes that Zimnat will continue to dive deeper into emerging technology trends and assess how it can bring those technologies from all around the world into both the company and the Zimbabwe market .
Ultimately though , Zimnat will continue to do one thing . “ It ’ s really about a customised experience for the customer ,” he says . “ What we ’ re doing right now and what we will continue to do , is strive to make sure it ’ s not only a seamless experience for the customer but an experience that has them saying , ‘ Wow . This was superior .’”
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