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23 transformation of many industries needs to accelerate .” says Al-Nouri . “ But some industries are under more pressure than others . While step change in productivity and incremental process innovation might be appropriate for some industries like mining , oil and gas , and chemicals , other industries like media , banking , and retail are under intense pressure to innovate their business model and improve their customer experience now .”
Whether it ’ s a step process or accelerated change , Al-Nouri sees procurement as a central element in
“ In the current digital age , every company is under pressure to achieve digital transformation ”
— Fawaz Al-Nouri , General Manager , Transformation Acceleration Programs for Europe , Middle East and Africa , SAP
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