ENTERPRISE IT
“ CIOs are now realising that they can ’ t provide adequate guidance for their organisation without a full and comprehensive understanding of their own IT capabilities ”
JON KETLEY SALES DIRECTOR , SERVICENOW
explains Jon Ketley , Director of Technology Workflows at ServiceNow UK & I . “ It speaks to those tools and mechanisms that an organisation may employ to ensure its technology assets are being utilised properly and maintained effectively .
“ It is all too common in modern organisations to have bloated and dispersed IT assets that aren ’ t fully economised , documented , tracked and utilised . ITAM is therefore increasingly important as organisations navigate business atmospheres that place a premium on increasing digitisation .”
According to ITAM provider Lansweeper , nearly 66 % of IT managers have an incomplete record of their IT assets as well as all the hardware and software assets in an enterprise . Research suggests 30 % of organisations are in a chaotic state because they don ' t know what they own .
CIOs key players in ensuring solid ITAM To combat this , the CIO should be a key player ensuring an organisation ’ s ITAM
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