“ It is all too common in modern organisations to have bloated and dispersed IT assets that aren ’ t fully economised , documented , tracked and utilised ”
JON KETLEY SALES DIRECTOR , SERVICENOW
capabilities are up to scratch as these play a vital role in any business strategy , adds Ketley .
“ Due in part to the pandemic , CIOs are now realising that they can ’ t provide adequate guidance for their organisation without a full and comprehensive
understanding of their own IT capabilities and shortcomings ,” he explains . “ This is because our modern business environment has an accelerated digitalisation culture , placing immense value on knowing what your IT environment can do well and what could be done differently , which can then feed into the responsibilities of the CIO . “ Good strategies and decisions fully reconcile where we are now , all the way through to where we would like to be in the future ,” Ketley adds . “ This requires a high degree of self-awareness , which a sophisticated ITAM capability can provide to a granular level .”
ITAM integral to ensure IT governance “ ITAM is integral to effective IT governance ,” Ketley continues . “ With the correct solutions and operating model in place , IT professionals and business leaders will have access to the correct data and insights they
112 December 2022