Talking of examples
AI & ML
Talking of examples
You ’ ve probably already seen NLP in action – here are just a few of the ways it is being used in 2022 :
• Autocomplete and predictive typing for search engines
• Interactive Voice Response ( IVR ) technology used in call centres to
• route callers
• Virtual personal assistants such as Google , Siri , Cortana , and Alexa
• Machine translation such as Google Translate
• Word processors that correct and check for misspellings and typos
• Handwriting recognition
Metaverse and AI can create new products and services Companies from all sectors – not just technology providers and software companies – should look closely at the Metaverse , and HCLTech ’ s Kumar offers three points every organisation should consider .
“ First , they must realise that the Metaverse is all about modifying experiences , and is projected to be a huge market opportunity by 2030 for businesses , “ he says . “ Secondly , businesses should look to the Metaverse as a platform for innovation and creativity . They should harness the power of AI to create new products and services that will improve customer experience and give them a competitive advantage .
“ And , lastly , they should realise it is an opportunity for different industries to explore different use cases to enhance their innovation quotient and take a step ahead in the future .”
Kotak agrees that non-technology companies shouldn ’ t ignore the capabilities of the Metaverse or be put off by its inevitable focus on user experience and graphical interfaces , issues more often associated with B2C platforms and products .
“ Currently , the Metaverse is primarily used as an entertainment platform ,” he explains . “ However , more and more multinational corporations , such as banks , are starting to use the space for commercial opportunities . While the Metaverse may not initially impact a non-technology company , it may shift their day-to-day operations in the near future .” technologymagazine . com 135