KELLY SERVICES
Deploying
technology in the staffing industry
People used to insist on having everything in-house and close to their chest , explained Kozlov . Over time , as technology and the IT industry have matured , people are realising that this approach is not really serving the business in the long term .
According to Kozlov , there is not much added value to custom develop or heavily customise acquired applications as both market and business demand are changing rapidly .
He explained that Kelly ’ s application portfolio built on cloud and APIs allows to experiment and quickly implement new solutions . If a company sticks to standard functionality of applications , it is much easier to replace the module A with the module
“ RIGHT FROM THE START , I PAID PARTICULAR ATTENTION TO BUILDING PARTNERSHIPS WITH OUR STRATEGIC VENDORS , WHICH PAID OFF DURING THE IMPLEMENTATIONS ”
ALEXANDRE KOZLOV HEAD OF INTERNATIONAL IT , KELLY SERVICES
A 2.0 or module B from another vendor .
Transforming business models to meet evolving needs Joining the company in 2018 , Kozlov ’ s objective was to differentiate Kelly Services from the competition with a unique user experience for candidates , clients , and employees , delivering solutions that enable and support standardised processes , and rationalise a portfolio of local solutions around the globe .
Shortly after joining the company , Kozlov conducted research in one of Kelly ’ s key markets on the activities and tasks performed by recruiters . It turned out that recruiters were spending more than 60 %
196 December 2022