EXECUTIVE INSIGHT
“ I truly believe that being an ally is an active state . It ’ s not allyship if it ’ s passive , in my opinion . It ’ s about showing up , being visible , and actively working to support and shine a light on others ”
Q . HOW DO YOU APPROACH MANAGING YOUR TEAMS , AND HOW DOES EMPATHY INFLUENCE YOUR LEADERSHIP ?
» When we were getting ready to spin off , we knew that creating our own identity and culture was going to be incredibly important . We started by asking our people what they wanted for a culture . Who did we want to be ? How did we want to show up with our customers , with each other as teammates , with our new ecosystem of partners ?
We brought everyone together to get their input . That was important because if people don ’ t feel like they ’ ve been part of shaping the culture – if they don ’ t feel like they ’ ve had a say in it – then it ’ s tough to make them feel like it represents them . You can ’ t force culture – that ’ s an oxymoron . We spent a lot of time just getting the words right – and one of those was empathetic – describing how we engage with one another , with our customers , and with our communities .
We ’ ve continued to live by this ethos . We ’ ve created groups we call KINs – Kyndryl Inclusion Networks – company sponsored , employee-led resource groups that are dedicated to creating spaces where all Kyndryls can find and provide support and advice . We have more than 70 of them globally , covering communities from Black to LGBTQ +, Women , Indigenous , Asian Pacific Islander , Hispanic / Latino , and our True Ability KIN for people with neurodiversity or other abilities .
24 December 2024