AUSTRALIA
WAYNE MARCHANT
CIO , Heritage Bank
Wayne Marchant was appointed Chief Information Officer of Heritage Bank in December 2016 after initially joining the Bank as Interim CIO , consulting to Heritage through 451 Consulting . Marchant has more than 26 years in IT management across large and medium businesses in a diverse range of industry sectors . Before joining
Heritage , Marchant was responsible for leading significant transformational change as the Regional CIO for Billabong and at Department of
Main Roads through 451 Consulting . He has also held Senior IT roles at
Flight Centre and Woolworths
of the 451 team , Wayne Marchant , who moved to Heritage as CIO .
Marchant , though no banker , has vast experience in retail . Bringing him in to transform Heritage from a physical bank with a digital presence to a digital bank with a physical presence made a lot of sense . “ Banking today has everything to do with retail ,” he says . “ It is all about customer service – I believe I am able to be more radical than someone from the banking industry would have been .”
www . gigabitmagazine . com 243