Technology Magazine February 2018 | Page 266

DICOM TRANSPORTATION GROUP

Kirk Serjeantson CIO

Kirk Serjeantson joined Dicom as Chief Information Officer in September 2014 after spending the majority of his career in the transportation IT field . Prior to Dicom , he held several CIO and IT leadership positions including Director of Technology Development at Purolator . Prior to Purolator , Serjeantson was the National Operations Systems Manager at Loomis Courier Service .
as visibility on parcels and making sure we know where everything is at the right time is crucial . Partner integration is also big , because obviously you can ’ t cover every point in Canada all the time , or the US , so we make sure that if we partner with someone , our systems are communicating with each other very succinctly and effectively ,” advises Serjeantson .
“ We have what we call our smart4 platform . That has been the focus of our technology for the last couple of years . It ’ s broken into four things – a new shipping system , which is smart4 shipping , a new tracking system , which is smart4 tracking , smart4 mobility , which is
266 February 2018