ANZ

Australia ( with separate services across dental , optical , aged care and other areas ) makes technology vital . “ Technology is the glue that holds pieces together , making it easy to access information , get guidance and do transactions .”

Across the many elements of Bupa ’ s business and healthcare in Australia and New Zealand more widely , Yalavac is keen to emphasise that data is key . From providing funding to introducing technology into people ’ s lives to monitor their health and lifestyle , capturing real-time data can be vital in providing the insights Bupa and its clients need . “ Through their demographics and real-time abilities , we can provide health coaching and advice ,” he explains .

“ As data collection increases , we can even detect some of the events happening in the body to proactively warn people to see a specialist or access a test . Data is your fuel ,” he adds . “ You might have a brilliant car with a great engine , but without fuel you can ’ t go anywhere .” As well as using data to improve the health and wellbeing of Bupa customers , Yalavac is also using data and insights to improve the colleague

— Sami Yalavac , CIO , Bupa ANZ

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