ANZ 419
“ We ’ re using RPA to make processes and transactions much quicker , cheaper and higher quality so we can utilise out people for more advanced , knowledge-based activities rather than just repeating boring tasks . We ’ re redefining our workplace strategy with technology as a key enabler .” For example , Bupa has implemented collaboration tools like Office 365 , cloudbased solutions , video conferencing and webcasting . “ It ’ s really a digital
“ IT departments are part of the business – there shouldn ’ t be a separation of business and IT ”
— Sami Yalavac , CIO , Bupa ANZ
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