SCApath and T-Mobile : Delivering Omni-Channel Supply Chain Capability
Evan McCaig , SCApath President and Managing Principal , explains how it is growing T-Mobile ’ s digital supply chain platform and supporting its 5G network expansion
“ We ’ ve been T-Mobile ’ s supply chain consulting partner for the last four years , working across multiple supply chain initiatives . The most well-known are the T-Mobile Sprint merger , and T-Mobile 5G network , which is extremely important to the development of IoT and really the supply chain of the future .
Our team of supply chain experts have worked hard to deliver a seamless customer experience , so you can go into a T-Mobile store and buy or return Sprint inventory , and vice versa . We ’ ve also deployed a highly automated multi-channel distribution center solution for all US mobile devices and accessory fulfilment . We ’ re currently modernizing their 5G supply chain to drive their network nationwide .
We ’ re extremely grateful to have been chosen by the T-Mobile team to optimize their supply chain and support their focus on delivering 5G capability .
When I think about our continued partnership with T-Mobile , it ’ s really about two key strategic elements : supporting their business as they move to a fully digital supply chain platform – from customer experience and enterprise architecture perspectives – and developing their 5G network supply chain . It ’ s a perfect example of SCApath ’ s cross-discipline supply chain expertise , and value of bringing order management , fulfilment and transportation together to build advanced supply chain capability .
The IoT , enabled by 5G , will allow more real time track and trace , and increased visibility from the manufacturer to the end customer enabling more agility than ever before . So , T-Mobile , indirectly , is going to be instrumental in supply chain innovation that we ’ re going to see in the next five to 10 years .
In today ’ s complex supply chain and technology environment , you really must understand the trade-offs between speed , cost , quality and agility . It ’ s critical you understand those relationships to deliver an omni-channel supply chain capability .
The ability to tie together supply chain operations and technology is not only what makes SCApath different but it ’ s also a necessity for future commerce – and that ’ s the reason why we ’ re so bullish and excited about the future .”