T – MOBILE US , INC .
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“ We want to be able to do things that no other company can do on behalf of our customers ”
— Erik LaValle , Digital Supply Chain Technology Leader , T – Mobile
Responsible for overseeing an end-to-end technology solutions portfolio across a US $ 13bn supply chain of more than 8,000 stores for the flagship Magenta brand , over 11,500 stores for the Metro brand , as well as for the build-out of the network itself , LaValle and his team field the technological requirements associated with T-Mobile procurement for external sales and internal consumption . Highly experienced both academically and professionally in his field , LaValle spent the first 18 years of his career as an industry consultant , which he credits as being highly formative , “ it ’ s in my nature now to look for those big business challenges , to understand what the outcome is intended to be and then to find the technology needed to solve that problem .” Having spent his career primarily in
1994
Year founded
$ 45.0B + 2019 Revenue in US dollars
80,000
Number of employees
the retail sector , LaValle admits he was initially unsure why T-Mobile ( a telco ) reached out to him . “ It was then that I learned T-Mobile , in addition to being a telco , really operates as a retailer for the customer experience aspect of obtaining devices and accessories . So much of the customer experience and the brand promise comes from its supply chain , and I was very intrigued .” Complimenting the company ’ s “ great culture ”, which gives employees autonomy , fosters learning and always offers fun challenges , LaValle joined in early 2017 .
FEBRUARY 2021