Gareth Wilson , Vice President and Head of Banking and Capital Markets , talks us through Capgemini ’ s role in transformation services
Gareth Wilson , Vice President and Head of Banking and Capital Markets , talks us through Capgemini ’ s role in transformation services
Gareth Wilson , Vice President and head of banking and capital markets
Digital transformation has been sweeping across industries for the past decade . But the last two years have seen extraordinary changes ushered in as the global pandemic resulted in millions of companies shifting their focus to online services .
The financial markets were , in the main , already in the transformational zone . But despite this , support and guidance as well as robust leadership , have been essential in maintaining stability in the space as transformative innovations have been introduced .
Technology has played a leading role in bringing the finserve and banking industries to their online roles , and after servicing almost 30 years in the IT industry , Wilson brings a wealth of knowledge to the position that sees him lead consulting support to some of the world ’ s biggest financial institutions .
He says , “ I would say my background is probably heavily transformation-focused . And certainly what we ' ve seen over the course of the last 20 years in financial services and in banking , and probably in society in general , is the increasing relevance and importance that technology plays in the context of operating models and in the context of customer and client engagement .”
Wilson explains that although there ' s a very strong technology element to his experience and to the team at Capgemini , the primary focus is finding ways to leverage that for transformation . Today , they are
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