MATIAS QUINTANILLA
TITLE : HEAD OF CUSTOMER EXPERIENCE MONITORING
COMPANY : VIRGIN MEDIA O2 INDUSTRY : TELCO LOCATION : UNITED KINGDOM
How Virgin Mobile O2 will supercharge the market As two of the most iconic brands Virgin Mobile and O2 - which combine 47 million + broadband , mobile , phone and home subscribers , and around 18,000 employees - have come together in the merger to give the UK more choice , value and pave the way for 5G across the UK .
O2 is the UK ’ s biggest mobile phone operator with around 41.6 million customers across its networks , which also include giffgaff , Tesco Mobile , Sky Mobile and Lycamobile .
EXECUTIVE BIO
Young , dynamic and risktaking , describes Matias Quintanilla , Head of Customer Experience Monitoring at Virgin Media O2 .
Quintanilla started working in teleco at 19 with his father who founded Skynet Communications , a small ISP company in Buenos Aires while studying for his Telecommunications Engineer degree .
He then worked for Alcatel Lucent and Huawei before joining Telefonica Argentina and rose to Head of Planning while finishing his MBA .
Quintanilla transferred to the UK in 2018 to head the Performance Management & Data Analytics team at O2 Telefonica UK . In 2019 he was appointed Head of Customer Experience Monitoring at Virgin Media O2 .