Automating the Experiences of Insurance
Multi-faceted differentiation Virtusa stands out in many ways as an enabler for transformation . With an overview from a vantage point of his 30 years in technology services , however , Ganesh Iyer can show how his organisation is uniquely structured .
“ When you look across the spectrum , you see at one end the consulting players who tell you how to do it without actually doing it and at the other a number of lowcost outsourcing providers . Virtusa ' s strategy sits in the middle , so we can consult , design and also execute . That places us in a unique position . Technology used to enable business , now technology is business !”
Iyer says coming out of a software engineering , rather than development , background gives Virtusa a unique DNA . “ We don ' t see development as a one-time activity but as something we can constantly reuse . What sets us apart more than anything is this DNA , and the fact we are a truly digital engineering company .”
This also means that Virtusa is ideally placed to help insurance customers navigate the post-pandemic landscape they suddenly find themselves in . “ Insurance carriers are used to making in-person transactions conducted through brokers ,” Iyer says , “ so remote working radically changed the dynamics of an industry that finds itself dealing with customers who expect a seamless experience irrespective of how they communicate . This revolution sets us squarely in a place where we can help those customers who are figuring out how to become truly digitally savvy .”
He cites the example of a mediumsized insurance company that is part of a
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