WEIGHTMANS
“ We can give the client access to each individual matter online , securely , where they can drill down right into the very matter , see the management information ( MI ) about that matter , and even see the linked documents . We can also create high-level management dashboards , so that our clients can have an overview of what ' s going on in their matters and can visualise that data , whenever they want to .”
Data , machine learning and predictive analytics Data is a potent tool for businesses in the modern world . Powered by anonymised information from tens of thousands of personal injury matters , Weightmans is utilising the power of machine learning ( ML ) to assist case handlers at the start of a claim .
“ Typically , what lawyers will do is hedge their bets ,” Whittle explains . “ So you ' ll put a higher figure just to cover your back so you don ' t have to go over that figure . As the claim matures and you get expert reports , documents and witness statements , you start to get a much better idea of what the claims are ultimately going to be settling for . “ What we ' ve done with our predictive analytics tool is create models for different types of claims , such as motor claims , casualty claims or large loss claims . It ’ ll look at what data you do have for that matter and say , ‘ typically , matters that have those sorts of features will settle somewhere between X and Y ’.
“ It ' s not giving the case handlers the answers , but it ' s giving them something to work with . It ' s giving them some confidence . 224 February 2023