like the old days when the manager would get a PDF of a spreadsheet emailed to them every two weeks .”
This dedication to enabling every member of the GOIKO family to use technology quickly and intuitively is present in every technological decision that Barreto makes , and he considers it to be a central element of the role of any CIO . “ You ’ ve got to sell people on usability . We ’ ve seen a lot of systems , software and solutions that are like science fiction rocket ships . There are really complex algorithms that will do this and that , but when you get to the nitty gritty things , like you are sitting in front of it and you ’ re going to use it , you need to pay serious attention to usability ,” he says . “ You need to think of a waiter with 30 people in line . There are kids crying in the dining room . The restaurant is completely packed . Can you use this software easily on a day-today basis or in an emergency ? That ’ s basically the final deciding factor . If it ’ s not intuitive , then what ’ s the point ? UX is so important , because you can have amazing functionality , but it doesn ’ t matter if it ’ s behind a poor interface .”
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