Technology Magazine January 2021 | Page 211

Stay Curious . | The Student Hotel
Stay Curious . | The Student Hotel
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by a metre . And we ask ourselves , how do we activate that blue cube – and we have hundreds of thousands – in the most optimal and efficient way that people can use them purposefully as individuals or groups ? And how do we make sure we ’ re turning them over to other people to use as quickly and as efficiently as possible ? As an example , many coworking places will have a fixed membership quota . And they ’ ll say they ’ re full , but you go there at 10 o ’ clock at night , it ’ s empty . You go there at six o ’ clock in the morning , it ’ s empty . There are people who have a need to use space in off-peak hours . How do you reach them ? And how do you set up the technology to activate them ?
“ The other side of what we ’ re thinking about is our guest . Our business success is singularly going to be built on the identification and serving of an individual guest who is increasingly expecting hyper-personalisation . So we ’ ve got to make sure that we have an ability to immediately capture people ’ s profiles in the broadest possible dimensions that we can at every possible opportunity , but then intelligently and restrictively use them , because we don ’ t want to be big brother . We want to use it with respect , intelligently and infrequently , but when we use it , it really is a moment that matters for the guest . We are in the process of building that up on
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