Technology Magazine January 2022 | Page 59

DIGITAL TRANSFORMATION a continuous process review governance model that minimises early bias from automation efforts while providing oversight and review of automated business processes – so that they evolve as the business and macro environment changes . If not , we risk building modern digital business models today that have the potential to become legacy anchors to the business of the future .”
Vendor lock-in undesirable Richard Rabin , Head of Process Intelligence at ABBYY , believes that organisations today are not necessarily looking for an all-inone platform that promises to deliver everything for their intelligent automation , he said : “ While they may want best-inbreed solutions and the ability to quickly plug them into existing solutions – as well as the convenience of an all-in-one platform , with process insights easily discoverable on the next platform upgrade – what they really want is to use the best solutions on the market without being tied to one vendor . Organisations need to be careful of standardising on an all-in-one automation and process mining solution if it locks them into an inferior solution . In fact , easy interoperability between automation and

“ We risk building modern digital business models today that have the potential to become legacy anchors ”

CHRIS HUFF CHIEF STRATEGY OFFICER , KOFAX mining is better than full integration because it leaves open more options as far as finding the right insights .”
Malcolm Ross of Appian added that “ using an integrated automation solution is useful to simplify and speed up deployment of an application . But it is not essential for a company to buy into any one vendor ’ s solution entirely , although having one software subscription for all automation needs allows organisations to have more control over the lifecycle of the technology , better security , as well as commitment from the vendor for long term maintenance and compatibility . Many organisations also use Appian with other existing automation solutions , such as RPA , process mining , and AI that we can integrate with easily .

Discover

Process mining allows objective process discovery at scale

Analyse

Process mining reveals areas of friction and inefficiency

Document

Process documentation drives collaborative consensus

Re-engineer

Process re-engineering applies process excellence

Automate

Automation an be leveraged to routinise processes
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