CAFCASS
2001 Year founded
2.3K +
Number of employees
90 %
Overall satisfaction rating
Technology underpinned positive change One key part of the dramatic improvement is the use of technology , which has been used holistically to underpin Cafcass ’ strategy . “ It ' s not just the technology changes that we ' ve made that have impacted that , but I think that has underpinned a lot of what we ' ve been able to do ,” comments Langley . There have been wholesale changes in social work practice as well , trying to make sure that people are emphasising the importance of understanding the uniqueness of each child , and their experiences , spending the time talking and listening to families .
“ But because of the changes that we ' ve made to the way the business runs , that ' s been much more possible ,” he adds . “ So , we ' ve got far less variation in business practice , so we ' re not a series of disjointed
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