“This shift represents a true inflection point in how we deliver exponential value to customers”
Damon Venger, Chief Digital Officer and Chief Information Officer, Kaseya
“ We are not just saying it,” Damon explains.“ Six months ago, a year ago, our products were there, but for me on the corporate side, they weren’ t heavily used. Now they’ re at the forefront of everything we’ re doing.”
Kaseya has created safe spaces for what Damon calls“ citizen development,” enabling employees across the organisation to experiment with AI tools regardless of their technical background. In a sense, this approach can democratise the development of AI, removing barriers and encouraging engagement.
Kaseya uses several AI tools across its ecosystems, moving beyond simple chatbots to systems that can analyse,
92 January 2026