JT INTERNATIONAL
too many , the word ‘ strategic ’ becomes meaningless .” Thus , JTI concentrates on a select few , including Orange Business Services ( OBS ), SAP , Microsoft , Oracle , Accenture , blue-infinity , SCL-consulting and HCL . For example , the entire spectrum of communications is outsourced to OBS , which is JTI ’ s longest-serving partner ; amazingly ; they have worked together since the mid-90s . The other partners all contribute additional – and vital – elements to the business and are encouraged to work as equals with JTI .
“ It ’ s not only about them providing a service and us paying a certain amount of money for that service ,” De Coen explains . “ I want these partners to understand our business inside and out , and when they do that , they ’ re able and encouraged to come up with new ideas and solutions with added value for the company in a proactive way , so that we don ’ t always have to run after them and ask if they can do this or what . They can come up with ideas themselves .”
These stable and trusted
52 July 2017
Diego De Coen
CIO
Diego De Coen is an experienced manager whose management experience covers several business functions as well as different industries . He managed complete business entities as well as large service organizations including support desks , competence centers , pre- and post-sales consultancy structures and training departments .
Today , De Coen is the Chief Information Officer at JTI and is based at the Company ’ s Headquarters in Geneva , Switzerland . He joined JTI from Deloitte Consulting in 2002 , and was ‘ on deck ’ for Partner / Director at the time of his move . Prior to joining Deloitte Consulting , De Coen was Managing Director of Cubic ( member of the Exact Group ), the market leader for ERP software in Belgium , focussing on small and medium sized companies .
Before this , he was Technical Director at Selligent , a Belgium CRM ( Customer Relationship Management ) company . Six years prior to joining Selligent , he worked in several EMEA wide management positions at EDS ( Electronic Data Systems ). De Coen has a degree in Psychology and several military degrees .