ZIMNAT
a blog to maximise exposure to digital communication . Changing communications internally was really important and a number of features were introduced that fully utilised the expertise of the workforce . “ Every Friday , we would all share global trends in terms of the insurance sector or learning . Our HR department introduced a digital platform where people could share a growing knowledge base through our courses . Now , instead of using physical manuals they could actually download information as part of a digital learning platform . This has been so valuable for our day-to-day operations in the business especially when you start to alter the culture of a company .”
With any change comes glitches and risk and there was some limited resistance to the internal changes to workplace culture and protocol . “ Staff started to raise the question : ‘ Will I lose my job to the machine ?’” Chirokote explains . “ So , the challenge was to try and give them confidence . ‘ We want you to move away from processing and number crunching , as we actually need
ACHIEVING DIGITAL SUCCESS
SSP ’ s digital insurance platform is a cutting edge , next generation business solution that enables insurers to effectively engage with customers across all digital channels .
Our experience and unrivalled market view enables us to deliver innovative core technology solutions underpinned by distribution and trading capabilities , as well as advanced analytics and data insight .
50,000 users across 50 countries
Working with customers in Africa for over 30 years
2.9 trillion data interpretations per day
To find out more about SSP ’ s digital solutions visit : www . ssp-worldwide . com / africa _ main